How to claim the NSW toll relief rebate in 2026

NSW motorists who regularly use toll roads can claim a rebate of up to $340 a week through the Toll Relief scheme administered by Service NSW, provided they spend more than $60 a week on eligible personal tolls.

Who is eligible for the NSW toll relief rebate

To claim, you must be a NSW resident aged 16 or over with an active personal toll account with E-Toll or Linkt. The tolls must be charged to a vehicle registered for private use in NSW with a tare weight below 2,794 kilograms. Business vehicles, trucks, buses, ride-share cars and vehicles towing caravans or horse floats are not eligible. You must have already paid the tolls and not previously claimed them as a rebate in the same three-month claim period.

The minimum weekly spend to claim is $60 for each tag and licence plate number on your personal toll account. The maximum weekly rebate is $340 for each tag and licence plate number, applicable when weekly toll spend reaches $400. There is also a $5,000 annual limit introduced to prevent misuse of the scheme.

The rebate is calculated and paid quarterly. You must claim during the three-month claim period that opens after each toll spending period. Any unclaimed rebates roll over to the next claim period until the annual claim period closes on 1 December 2026 for the 2026 toll spend period ending 5 July 2026. According to the Service NSW toll relief page, claims have reached 712,000 since the trial began in January 2024.

How to link your toll account and claim

Before claiming for the first time, you must link your toll account to your MyServiceNSW Account. This gives you access to Toll Tracker, where you can review your toll spend and check when you are eligible to claim. You will need your toll account number, licence plate number and the email registered to the toll account. Follow the prompts to verify your identity, which may require two proof-of-identity documents such as an Australian driver licence, Medicare card or Australian passport.

Once your toll account is linked, the Toll Tracker will display a "Claim Now" button when you are eligible. To claim, log in to your MyServiceNSW Account, click "Claim Now", follow the prompts to enter and confirm your bank details, review your claim and accept the terms and declarations before submitting. Once approved, you will receive payment within 10 to 15 business days.

What tolls are included and excluded

You can claim for tolls paid on all NSW toll roads except the M5 South-West, which has its own cashback scheme. Toll relief is based on weekly toll spend from Monday to Sunday. The amount you are eligible to claim is calculated automatically when you link your personal toll account to your MyServiceNSW Account.

The scheme does not cover tolls paid before 1 January 2024, tolls on suspended or closed accounts, or tolls paid on vehicles registered for business use. Special passes such as LinktGO, Rider and eMU are not eligible. If you have multiple tags or licence plate numbers on your account, each is assessed separately for the $60 weekly minimum and $340 weekly maximum.

The toll cap became permanent in January 2026 as the Minns Labor Government's signature cost-of-living measure for motorists. The $60 weekly cap means no driver pays more than $60 a week on personal trips up to the fair-use limit of $400 per tag or licence plate. For more guides on NSW civic systems, see Field Guides.